You can return an item purchased online in any Peter Alexander retail store in the United Kingdom. However, for items purchased online using Clearpay or Klarna as tender, we are unable to issue refunds in store. They can be refunded by posting to our Online Store; or exchanged in store for product or a gift card. Any difference between the item exchanged and the amount originally paid will be issued on a gift card.
If you are returning the item to store, simply take them into store, along with a copy of the invoice that comes with your parcel, or your confirmation email, and speak with the team.
For online returns, please refer to our instructions here.